Testimonials

"Dear Jane

 

It’s been almost 3 months since you did such a wonderful job of ensuring the lease for my new offices was in order and a testimonial is long overdue.

 

You showed yourself to be thorough in ensuring that the numerous errors made by the agents solicitors were handled diligently and with due speed.

 

You kept within the agreed fee even though the lease was cobbled together from someone else’s lease rather than being a fresh lease which would have been straight forward in comparison and which had the effect of creating a lot of changes.

 

The absolute proof of how well Neves works as solicitors is that, when you went on holiday towards the end of the assignment, your locum understood the situation so well that the finalisation of the task was totally seamless.

 

I would have no hesitation in recommending you and Neves as solicitors of repute any time the opportunity arises.

 

Thank you again."   - A satisfied client of Jane Joesph

 

"We have had great service from yourself and your company and appreciate the hassle free process". A satisfied client of Nicola Green"Thanks you for this, you always make it very easy to understand, I have had no hesitations in recommending your services to all my relevant connections." A satisfied client of Stewart Matthews
 

“Dear Elizabeth and Partners,

 

I would like to express my gratitude for the service that I have received from Elizabeth McGlone over the last few months.

As you are aware I contacted Neves at the start for a little advice, I was pleasantly surprised with the amount of help and advice that I was given from Elizabeth.

I just wanted to write to express how much I appreciate Elizabeth’s support throughout the whole time that I was dealing with her.

Elizabeth showed lots of compassion for my situation and worked hard to help me; she always kept me fully up to date, met deadlines and gave me her upmost support when needed.

Elizabeth has changed my opinion of solicitors; I now know that there is at least one who is compassionate and caring and will go the extra mile for her clients without question.

In my opinion she has been outstanding and has given me above and beyond her required commitment, she is a very pleasant, calming and comforting person. She helped me feel at ease and was reassuring.

In my opinion Elizabeth is a true inspiration and a credit to Neves. I would not hesitate to recommend her to my friends and acquaintances.”

 

A Satisfied client of Elizabeth McGlone

 

"Just a quick note to thank you very much for your hard work and efficiency on both properties. I also appreciated the fair fees charged. I will be using you for all further legal transactions in the south as and when they occur." A satisfied client of Simeon Clipstone

 

“Elizabeth McGlone, since my first telephone call to Neves, has supported me on the legal side with efficiency, with objectivity that kept me sane, and a totally professional service.

I am most impressed with her management of the unfortunate process I found myself in; indeed  I remained confident that an agreeable conclusion would eventually arrive,  due to the valid comments, speed of response and advice Elizabeth contributed. Contrary to my employers' catalogue of errors and time lapses.

We doubled the original offer from my soon to be ex company, I'd say that was an excellent result.

I do trust I am not in a position too soon to require her services! Albeit I would not hesitate to engage or highly recommend Elizabeth to friends, family and colleagues.” A satisfied client of Elizabeth McGlone

I would like to take this opportunity to thank you for your strong support and professionalism in the early stages of my case. I found working with you very easy and efficient. I shall have no hesitation in contacting you should I require further legal advice ,or indeed recommending you to my colleagues/friends. I shall drop by your offices next week sometime to say thanks in person.” A satisfied client of Elizabeth McGlone

 

"Simeon, Knightsbridge would like to thank you for your services to our mutual client Mr Vermeulen of the recent transaction of Taste Buds, the transaction happened with speed and efficiency, both our client and Knightsbridge were happy and full updated throughout the sale which resulted in a successful completion." A satisfied client of Simeon Clipstone

 

“Most of all thank you for your help and advice in reaching a satisfactory conclusion to what could have been a very difficult situation.  In 20 years it is a situation I have not encountered before either as employer or employee and hope never to again”    A satisfied client of Elizabeth McGlone

 

"Merry Christmas Elizabeth and thank you so much for all your hard work and support with the case.  I will certainly recomend you to people if they need legal support.  In the new year if it is still ok, I shall drop in some leaflets and cards for any potential clients you may think could benefit from my service." A satisfied client of Elizabeth McGlone
 

Thank you for asking, I was completely satisfied with the service I received from Neves and yourself regarding my case and would have no hesitation in recommending you and your company to my family and friends”. A satisfied client of Elizabeth McGlone
 

Q: How satisfied were you with overall level of service? – “Very satisfied”
Q: Did we give you information and advice that was easy to understand? - “Very easy”
Q: How informative did you find our staff? – “Very good”
Q: Would you recommend us to someone else if they needed help or advice? – “Certain to”

“(I found you) extremely professional at all times.  I had total confidence in the advice I received. Very high standard of all written communication to (other solicitors). Meetings and phone calls sensitively handled”.  A Satisfied Matrimonial Client - Harpenden Office
 

"Whilst writing may I say a personal thank you for the speed that you conducted your part in drafting the Mortgage for Chattels and the Deed of Guarantee and Indemnity, it was most helpful and kept everything on track."  The Marketing Shop Limited

"It was a pleasure dealing with you, highly recommend to future clients, professional, made it easy for me." A satisfied client of Elizabeth McGlone

"Thankyou for all your help and support. Could not have done it without you".  A client of Jennifer Duckett

"We recently engaged Trevor Kidd of Neves as our conveyancing legal executive. As usual in these matters, the route from pre-contract to completion was not without its difficulties, but throughout the entire process Trevor carried out his duties with a quiet professionalism that ensured our best interests were served at all times. We would most certainly recommend Neves to our friends and colleagues." Kim and Martin Layzell 


"Over the past 4 years I have used Neves' several times.  The service has always been extremely efficient, professional and very personal. As a former business owner myself I am fully aware of the importance of such an approach. My special thanks go to Simeon Clipstone who has gone out of his way on more than one occasion to get the job done! Thank you Simeon and good luck Neves!"  Quintijn Vermeulen - Former owner Taste Buds Hitchin

"I would certainly recommend Neves but hope in the nicest way that I will not require your services again!! " A satisfied client of Elizabeth McGlone

"Mary McEvoy was not only very good at dealing with a difficult divorce but she was a very understanding and sensitive person.  Important qualities when dealing these matters!"
- A satisfied matrimonial client of Mary McEvoy.

"I admire your thoroughness. It’s a pleasure to receive such informative emails. Keep up the good work." A client of Jennifer Duckett

Question – please tell us how you heard about our organisation and whether it was easy or difficult to make initial contact? Answer. "I got lucky – I saw you in Sun Lane!  Mentioned to my neighbour who then said she had used you and how good you were. " A satisfied matrimonial client of Mary McEvoy

"May I thank you for your assistance and friendly help in dealing with the sale of my home."  A client of Jennifer Duckett

"I just wanted to say thank you so much for your support and speed with dealing with my compromise agreement.  You have made a very difficult situation, easier and you have been a real pleasure to deal with. I would absolutely recommend you to any of my friends and colleagues if for whatever reason they needed an employment professional. Thank you so much and I wish you well for the future. " A satisfied client of Elizabeth McGlone

 

Question: Would you recommend us to someone else?
Answer: "Certain to." 
Question: Please give your reasons? 
Answer: "Very helpful, never felt intimidated or worried to ask a question if I didn't understand something." 
Question:  Was the result better, worse or the same as we had advised you? 
Answer: "Better."
A satisfied client of Beth Woodward.

 

Question : How informative did you find our staff? 
Answer : ''Very Good  - Jennifer Duckett on the court day was brilliant, could not ask for more, very kind attentive as well. Beth was very helpful and informative in initial phone consultation.'' 
Question : Was the result of your case better or worse or the same as we had advised you? 
Answer : ''Better, all dealt with on the same day. Easy to make initial contact, very helpful from the start.''   DL : Satisfied Matrimonial Client

"I just wanted to say thank you so much for your support and speed with dealing with my compromise agreement.  You have made a very difficult situation, easier and you have been a real pleasure to deal with. I would absolutely recommend you to any of my friends and colleagues if for whatever reason they needed an employment professional. Thank you so much and I wish you well for the future." A satisfied client of Elizabeth McGlone


"I would just like to express my gratitude to Neves and especially Elizabeth McGlone for the manner in which my particular case was handled. We were able to reach a resolution quickly and efficiently, and the advice I received was professional, helpful, prompt and delivered in a friendly and courteous manner." satisfied client of Elizabeth McGlone

 

"You have understood my life and been very supportive towards me during my divorce and financial settlement...Thank you so much for what you have done already".
 
"I would like to say thank you for your assistance in my case up to this stage. I found your service and advice to be very useful and reassuring and I would like to wish you all the best in your training".
 
"Very quickly when meeting with you I got the comfort factor that you understood my frustrations and concerns about my family position...Many thanks for all your help and support".
 
"Thank you so much for all your help and kindness shown to us. I really dreaded that day in court but your kindness and professionalism made it much easier to bear. Thank you again for all you good wishes and it was lovely to meet you".
Comments from clients regarding trainee solicitor Jennifer Duckett
 

"Everybody I spoke to was always so courteous and thoughtful and helped me through a very stressful and upsetting period of my life."  - A satisfied client of John Walsh 


"We approached Stewart to write the Ts&Cs for our new business, where an off-the-shelf template simply wouldn’t suffice. We’re delighted and impressed with the document he has produced. It’s comprehensive, concise, well-organised and clearly tailored to our line of work"  - satisfied city of London client  

Liz showed compassion and worked extremely hard, she always kept me fully up to date and supported me no matter how tough things became. In my opinion she has shown above and beyond her commitment, she is a true inspiration and a credit to your firm. 


"I just wanted to write to you and express how much I appreciated Liz’s support throughout my whole case. 

"Thank you so much for your support and advice, hopefully we will not need you!!, but I would not hesitate to use your company and recommend you others. Once again thank you."  Mrs A Lamberton -  A client of Elizabeth McGlone

 "Hi Elizabeth
 
I would just like to say im very pleased and grateful with the excellent service I have received from yourself. I won't hesitate to recomend or use yourself 
and Neves for any future legal requirements.
 
Thanks Again "

 
Steve Jones (Client of Elizabeth McGlone)

"Question: Would you recommend us to someone else if they needed legal help or advice?
 
Answer:  Certain to - very approachable.  Mary listened to issues and gave clear and concise information and advice"
 
Satisfied Matrimonial Client

 

"We want to convey our sincere thanks for the professionalism, the superb support and guidance you provided to us in completion of our recent property  purchase in Harrow. It was the most testing and enduring time for us as the transaction dragged on for 6 months, but we came through in the end and we are happy with our new home.

Your efficient use of electronic media to keep us informed really helped us to be in constant touch and respond in a timely manner specially when we were abroad. Once again thank you for the outstanding service!  

Looking forward to working with you again ."
Comments from a satisfied property client


"I would like to thank you for your understanding, kindness and prompt action, thus making, what was never a pleasant experience, so much easier." A client of Gail Donaldson in the Private Client department.
"[We both] wanted to write to express our most sincere thanks for the amazing service you have provided to us over the last four months. The circumstances surrounding the purchase of our new home and the sale of our old property have not been easy to deal with, and we have felt so cared for by you and your extreme diligence in both instances.
 
It is a very stressful time when buying and selling, especially in a climate such as now, and it is with great pleasure and relief that we feel we have found a solicitor with which a very long term relationship can now be built. Usually this kind of service would come with a price tag to match, but not so here, we feel the value we got in your expert advice far exceeded what we paid and feel we have received great value.
 
I will not hesitate in recommending you to others and thank you again for the extremely fast and efficient way that you dealt with my initial enquiry through to closing on the sales." A client of Jane Joseph


 "Dear Stewart ...your service has been prompt and efficient, and I will certainly use your expertise in the future..." A Satisfied Commercial Client
 
 "I would like to commend Beth's trainee Atiyyah for her incredibly professional manner.  She always responded quickly to my queries and was often offering solutions to issues that hadn't occurred to me.  I wish her well in her career".
A satisfied Matrimonial client, June 2010.

 

 “Mary made one of the most painful experiences bearable – both professional and sensitive to all those involved. The result of my case was better than I had been advised might be the outcome”.  Satisfied Family client.

 

Very helpful - explained all options in language I understood.
I am certain to recommend you to someone else as you were very efficient, clear and professional...it was easy to make contact. 
One of John Walsh's satisfied client of the Family Department."

 

"How informative did you find our staff?
Response to recent client satisfaction questionnaire from a satisfied client regarding advice given on pre-nuptial matter"great service"

 

Stewart,

Thank you for all your hard work. I am most impressed by your services and feel I have lucked out in finding you (I believe this is positive, I may have hopelessly misunderstand the current vernacular).  Phil Coe, Burgess and Coe Limited

 
“Response to recent clients satisfaction questionnaire from a satisfied client;  Question – would you recommend us to someone else if they needed legal help or advice? Answer – likely to.
Comments: Overall excellent level of service received from Neves in the past. Excellent level of service, very friendly and welcoming approach from Beth Woodward
From: Michael D – satisfied matrimonial client”
 

  

 "Mary was approachable, non-judging and honest throughout" Satisfied client February 2010.

"Thank you very much for easing me through the move. It was supposed to be traumatic, it wasn’t, helped indeed by the guidance from team Neves who were never anything but encouraging and helpful." A satisfied Harpenden conveyancing client.

"May I take this opportunity to compliment and thank yourself and your colleagues for the exemplary manner in which my purchase and sale were handled. Not only was a high degree of expertise and professionalism always in evidence, but I was impressed throughout by the considerate and sympathetic way in which my queries and concerns were dealt with. I would have no hesitation in recommending your services."  A satisfied Harpenden conveyancing client.

"Thanks for all your help with this. Not that I ever want to go through it again, but it was made less painless thanks to you." A satisfied matrimonial client

"Thank you, the whole sale transaction has been extremely smooth.  We will be pleased to use your services and Neves in the future." - A satisfied Milton Keynes conveyancing client

" I would be certain to recommend Neves to someone else; during difficult situations like divorce you need someone you can trust and who you feel comfortable talking to" - matrimonial client commenting on the service provided by Beth Woodward.

“Stewart has no backswing: his intelligence and excellent listening skills means that he is very quickly on your wavelength. Stewart resolves tricky, complex issues quickly into practical actionable choices and steps. I can thoroughly recommend him to anyone running their own business.” David Sidwell

"I have been impressed with your ability to listen well and to enable somebody like me to achieve what I felt I needed, in the way I wanted to do it." A satisfied client

Just a quick note to say thank you very much for all you help with sorting out my Dads affairs.
You have been very kind and patient throughout, even taking time to speak to my Stepmother on the phone to explain how things worked, which as I know from my own experience, must have been quite difficult.
I was also grateful, having spoken initially to my Dads firm of solicitors, for the clear way you explained how the Will worked and the implications of its content.
At no time did I feel ‘talked down to’ or that I was unable to contact you if required.
Thanks again, for all you help and support.
A Satisfied Client

 

John Walsh was "knowledgeable, approachable, always willing to listen to problems (and) sympathetic to my case" satisfied client NP

 

 

Thank you so much for all your help and hard work in my divorce.   I couldn't have asked for anyone nicer to go through it with!'

 Satisfied client.

Hi Carly,

Just a quick message to thank you and your team for the work on my recent property purchase.  Considering the extremely challenging timescales that were set, the speed and efficiency of the service has been second to none.  All communications have been addressed in a polite and professional manner and this has made a potentially stressful process very simple.

I wouldn't hesitate to recommend Neves' conveyancing services in the future.

Thanks,

David

 

"Hi Carly, Caroline & Nadia

We just wanted to say a big thank you for all your help in getting our sale & purchase to exchange. We do appreciate that it was not the most straightforward of transactions and you were dealing with, being polite, frustrating solicitors on both sides. I can think of more appropriate words!

Rest assured when we know of anyone who is moving we will not hesitate to recommend you. You have been brilliant.

Once again, thank you."

A satisfied MK Conveyancing client

 

"Vivienne, I want to thank you for all of your help with my mothers estate. It is nice to know we had someone who cares and did a good job with the situation. Please tell your staff thank you as well.  ........  Thanks again and God Bless You"

A satisfied client of our Private Client Department

 

"Hi Carly,

I just wanted to say I can’t thank you enough for all the work you have done for Richard and I. You have been very efficient and when you say you’re going to do something you do it. I have been very happy with the service I have received and would recommend the world to you.

Thank You
Kind Regards
Chloe Bristow"

 "Dear Jane and staff. Thank you so much for all your hard work in the purchase of our new bungalow. I cannot tell you how much we have appreciated your efficiency and speed. Best wishes for the future. I expect we will be moving again within the next 2 years"

 

"Throughout all my dealings with Neves I have always felt that they were providing the best service possible. They are proactive, and I can rely on them to independently resolve issues to a favorable conclusion. Their professionalism lends an air of confidence and allows me to concentrate on my own concerns and matters. Unlike many other similar firms they have a wide skills base, and highly experienced personnel, which gives them a kind of "one stop shop" feel. I cannot recommend them highly enough and have no hesitation in endorsing their portfolio to anyone requiring their services." - Neil Newton - Skandinaviska Enskilda Banken AB

"I have always found Neves extremely helpful, professional and easy to deal with. I have always used them for my legal requirements and wouldn't hesitate to recommend them to friends and family" - Daryl Street

"I have always found Neves to be professional, courteous and efficient. I would definitely recommend Neves to others" - Mark Guest

"Just a note to thank you for the conveyancing work - you achieved it so quickly and efficiently and that made such a difference when the going was tough!"

"As a property investor, I need a team of professionals supporting me to ensure transactions are processed quickly, efficiently and to very high standards. A key part of my team is the solicitors I use to act on my behalf. I use Neves as they always deliver against my requirements and continue to exceed my expectations. Their online system also allows me to track progress of my property purchases with ease. I would highly recommend them for all your conveyancing needs." - J Bailey, Property Investor, Essex

"Neves have acted on numerous transactions both for myself personally and for my bridging finance customers. They have been thoughtful and efficient and have solved countless problems. I recommend them to all my customers." - B Danser, Director – Faster Bridging Finance Ltd, London

“A very swift and responsive service, cost effective too!” - Ian Griffiths, PRG Schultz

“We at Huntleigh, have always found Neves to be efficient and accommodating. We enjoy a good relationship with Neves and look forward to its continuance in the future.” - Richard Bloom, UK Legal Director of Huntleigh Technology Limited

"Thank you for your help and support through a trying time. Having someone who understands my position despite my complicated affairs, was extremely uplifting through the dark times”

"Gave clear unbiased advice, was helpful, listened and never patronizing."

"I feel the service offered achieves the perfect professional atmosphere whilst remaining approachable. At no time did I feel out of control nor was I made to feel either a nuisance or irrelevant. Thank you.”


“We very much appreciate the manner in which the business transactions were conducted, efficient and pleasant.”

"Please give me a opportunity to thank & praise your effort for dealing with me with utmost professionalism through out. Fingers crossed if we are able to sustain ourselves in this storm, we will definitely knock your door again to help us next year. Once again thanks a lot for your team’s swift assistance."  Saurabh Aggarwal - October 2008

 “First and foremost the drafted documents were a pleasure to read and I am somewhat impressed with the content, well done.”

"Once again, many thanks for your professionalism in finalizing this matter in a timely fashion – it is greatly appreciated”
Darren, Australian Trade Assessment

 

"Best firm ever dealt with" - comments from a satisfied client of Beth Woodward in the Family department.

Hi Vivienne,
Many thanks for the presentation last Thursday evening. It was well received. People have commented since that you made it an easy to follow process that made sense. Much of this was down to your friendly informal manner. I have had some requests from other families for copies of the handouts. I shall send these to them with the covering letter as agreed. Once again many thanks I hope we can work together on this sort of event again. 
Regards
Jim
"I would just like to add, that in this day and age I find more & more people who are unprofessional & unefficient in their attitude towards business and it is nice to come across somebody like yourself who has been efficient, prompt & skilled in the service you have provided. I have no hesitation in using you again once I find suitable premises or in recommending you to other people." A client of Stewart Matthews
 
"Just a note to say thank you very much.  I found your energy and appraoch refreshing, professional and generally warming." A satisfied client of Elizabeth McGlone

 
‘Dear Vivienne, Thank you very much for doing all the legal work for me. I feel so relieved that everything is ‘sorted’ and I can file things away until required. I’m so please that you dealt with all my problems as you have such a reassuring and professional manner. Thank you’ A satisfied client of Vivienne Hamilton in our Private Client department at the Harpenden Office

 

 

"Thank you for your time on Friday. We found the meeting very useful. You impressed us with your professionalism and manner and we will not hesitate to use your firm for future legal requirements." A satisfied client of Gail Donaldson

"Thank you so much for all your counselling over the past couple of months - don't think I could have done it without you.

Hopefully meet you soon and thanks again." - A Satisfied Client of the Employment Department


A Milton Keynes client
 

“Further to the completion of the lease on our business premises, we both wanted to express our gratitude to you for all your advice and assistance over the last few months.
 
Documents and correspondence have been turned around in an extremely timely manner, providing us with an excellent professional and efficient service which meant we were able to meet our deadlines. You kept us informed throughout and we always found you to e very approachable. 
We would certainly recommend you to anyone needing business and commercial advice.”     A satisfied commercial client of Stewart Matthews


"Many thanks . I have received the Copy of the Official Entries on the register as well as the other documents . It was a real pleasure doing the business ( purchase and sale ) with your company . Your service is terrific , Carly , Sarah , Shahana and all the other team members were great and very professional . I would certainly use your service again should the need arise and I will recommend you to any one who needs it . Thank you again." A Milton Keynes Client


"Carly and Sarah
Thank you for all your help and efforts on this transaction, I really do appreciate it.. If the buyer's solicitors were as diligent and helpful as you then this sale would have been completed months ago. I will be sure to recommend you to friends and family. "

 Jane, Dawn
Thank you so much for your hard work this week in progressing the sale of our house.
I think that without your attention, we would still be waiting for the Buyer in December.
You have been excellent.
A Satisfied Conveyancing Client.


A client who used the Collaborative Law process recently gave very positive feedback at the conclusion of the matter indicating that she had found our staff informative, she was satisfied with the overall level of service and felt that we had listened well to what she had said.  She found the Collaborative process painless and straight forward and said it had resulted in an amicable divorce.  She had been satisfied with the process at all stages - September 2010

“I personally do not feel that you could improve in your service to me. It’s been a traumatic time but you’ve handled it with care and you’ve kept me fully informed at all times about all issues, nothing was a surprise, even the tricky parts where my ex made life difficult you advised me at all times and I felt fully supported and understood. I was fully advised of all costings before the work was done, even estimated work was realistic and you gave advice when requested at all times.” Sarah – a satisfied client of John Walsh in our Family Department

"Hi Elizabeth,
Thanks very much for informing me and for all your help. It has been made very easy by yourself and I think you have a superb manner with clients."
A satisfied client of Elizabeth McGlone

"I wish to let you know of the excellent service myself and my wife received from Haqib Iqbal and Jackie Walker recently when buying a new house. It was with trepidation that I contacted a number of Solicitors when we decided to go ahead with a purchase, this was mainly due to prior (bad) experience from other Solicitors, but from the outset we found Haqib and Jackie to be pleasant, helpful and responsive. Throughout the whole process they kept us informed, acted promptly and were professional and a pleasure to work with. Moving house is always stressful and when things got complicated they maintained the effort and made the whole process as painless as possible in the circumstance. Please convey our thanks to them and let them know I will make sure to recommend your company, and them in particular, in the future." Comments regarding Haqib Iqbal and Jackie Walker from a satisfied Property Client

"Thank you.  Can I just take the opportunity to thank you for all your efforts to get us to this point of exchange.  After my last failed experience 3 years ago I had lost a lot of faith in the system.  Despite my perceived failings of the system, what is clear to me is that it is essential that you have a good solicitor working on your behalf, which I absolutely categorically know you to be.  I will always recommend to any friends and families the use of Neves and especially you Andrew."  Comments regarding Andrew Orriss from a satisfied Property Client

 

"Stewart, I’m writing with a formal thank you for your diligence and hard work with this deal. Your attention to detail, and proactiveness has been exemplary, and I’ve appreciated in particular the fact you have a very short backswing: it takes you no time to understand the issue at hand and produce choices/options/words that move things forward. On top of this your winning sense of humour helps generate goodwill and a positive outcome. Thank you."

"Hi Elizabeth. It's just a token for being such a great help at a time when I needed it. I really do appreciate all the help and advice you gave!! Many thanks"

"Stewart.
I wish to express our heartfelt gratitude for your assistance in this very painful acquisition."

"Thank you for sending through all of the confirmation documents. Please also thank Stewart for completing the Transfer of Shares on my behalf. I am very pleased with the service I received."